Certifications
CompTIA Security+
Earned May 2026
Ten years as the sole IT admin for a small business — I built the network, brought it to PCI compliance, and owned every problem end-to-end. CompTIA Security+ certified, 20+ years building and troubleshooting hardware. Looking for a full-time IT role in Tucson where I can bring that to a team.
Live dashboard tracking 10 categories of process failures in my AI agent workflow. Interactive chart with daily updates.
View live tracker →Extended internet to a detached building via rooftop wireless bridge — running unattended since 2017.
View documentation →Network diagram and firewall rule table designed for a PCI-compliant small business.
View topology →Initial firewall ruleset for a PCI-compliant small business — zone-based policies covering POS, staff, guest, and management traffic.
View rules →What compliance costs vs. what a breach costs. The business case for why security is a low-cost no-brainer.
See for yourself →A simple, affordable roll-out strategy for small businesses that handle card transactions — budget-friendly equipment, easy to implement.
View roadmap →Complete firewall ruleset with VLAN segmentation, inter-zone policies, and DNS filtering for a PCI-compliant small business.
View rules →Practical hardening guide with platform-specific recommendations for Windows and macOS — endpoint protection, VPN, password managers, POS tamper checks.
View guide →Ready-to-use training outline for front-line staff — phishing, POS tamper checks, password hygiene, and what to do when something goes wrong.
View training guide →Three-tier backup plan with encrypted SSD rotation, cloud sync, and one-click calendar reminders for backup schedules.
View strategy →
Windows 10, Windows 11, Windows Server 2022
TCP/IP, DNS, DHCP, VPN, firewall configuration, network segmentation, VLANs, Wi-Fi site surveys, wireless bridging (Ubiquiti airMAX), cable management
CompTIA Security+, PCI compliance, endpoint protection (Avast Small Office), endpoint management, antivirus management, access control, password policies, phishing awareness training, backup and disaster recovery, incident response
Microsoft 365 administration, OneDrive, Active Directory (AD), Group Policy (GPO), Hyper-V, domain and tenant migrations, remote desktop support
20+ years building PCs — component selection, diagnostics, hardware-level troubleshooting, hardware configuration
Technical support, help desk, remote support, end-user training, documentation, vendor management, IT asset management, subscription and license auditing, root cause analysis
HTML, CSS, small business website design
Meeting the various needs of an indoor/outdoor wedding space was often difficult. They needed nighttime maintenance, remote work, in-office installations, extensive Wi-Fi coverage.
Married to an active-duty Navy servicemember during this period — short tenures reflect military relocations.
Troubleshot public computers and printers, taught one-on-one computer classes to patrons, and handled front-desk customer service. First role where I explained technical concepts to non-technical users on a daily basis.
Sold consumer tech during the holiday season. Leaned on years of PC-building knowledge to help customers pick the right hardware.
Fast-paced customer service — point-of-sale (POS) operations, cash handling, sales floor. Transitioned to the IT admin contract at Wild Horse Ranch after this role.
I was concerned about my lack of training on common tools used by larger firms, so I used AI to generate structured lab exercises, tailored to my Security+ coursework and experience level, for learning Active Directory. I spun up a Windows Server 2022 as the domain controller, and joined three other Windows 11 VMs. From there I established a few GPOs, like standardized desktop backgrounds and password hardening measures, mapped a network drive and shared it with role-based access control (RBAC), to learn the workings of Active Directory better.
Designed a workflow using specialized AI agents as force multipliers for marketing analytics, drafting complex documents, security auditing, and streamlining vendor communication. Creating an automated workflow for baseline productivity tasks.
Honor Roll. Coursework in Computer Programming.